Frequently Asked Questions

It's simple! Complete our online intake form (about 15 minutes) where you choose your plan, pick from 4 professional style directions, and fill in content using our guided templates. We build your site, you review once and submit any tweaks, then we launch. No calls required—your site goes live within 7 business days.

Standard plan sites launch within 7 business days, Priority within 5 business days, and Premium within 10-14 business days. Premium takes longer due to professional copywriting, more pages (up to 20), and advanced SEO optimization with schema markup. The timeline starts once you submit your completed intake form. Our streamlined process eliminates back-and-forth delays—you complete everything upfront, and we build fast.

All plans include guided content templates that make writing easy—just fill in the blanks. Standard plan clients provide their own content using our templates. Priority includes content polishing to help refine what you write. Premium includes full professional copywriting where we write everything for you. No staring at a blank page.

No problem! We can redesign your existing site from scratch while preserving any content you want to keep. We'll also help you redirect your old URLs so you don't lose any SEO value. Many of our clients come to us for website redesigns.

Absolutely! Check out our demo sites to see complete example websites in all 4 style directions. Each demo includes home, about, services, and contact pages so you can see exactly what you'll get.

You choose from 4 professional style directions (Calm, Warm, Modern, or Elegant)—each designed specifically for therapists. These aren't generic templates; they're curated aesthetics that we customize with your colors, content, and branding. The result is a polished site that feels uniquely yours while benefiting from designs we know work for therapy practices.

Absolutely! Priority includes 2 content updates per month, and Premium includes 5. For Standard, we can make changes at an hourly rate, or you can upgrade to a higher plan. Major redesigns are treated as new projects.

Logo design isn't included in our standard packages, but we can create a simple text-based logo as part of your website design. For full logo design services, we can recommend trusted partners or provide a quote for custom logo work.

Yes! Every website we build is fully responsive and looks great on phones, tablets, and desktops. With over 60% of visitors browsing on mobile devices, this is essential.

Yes! All plans include on-page SEO setup: optimized titles, descriptions, headings, and image alt text. Premium also includes advanced SEO features and schema markup for therapists to enhance your search visibility. We build your site to be found on Google.

You can reach us via email at hello@carepathdigital.com anytime. Priority and Premium clients receive faster email response times. We're here Monday through Friday, 9am to 5pm EST.

Standard clients receive responses within 3 business days, Priority within 2 business days, and Premium within 1 business day. For urgent issues affecting your site's availability, we respond immediately regardless of plan.

Our service is designed to be hands-off—you tell us what you need, and we make the changes. However, if you prefer to make your own updates, we can discuss adding a content management system for an additional fee.

Since we handle all website management for you, training typically isn't necessary. However, we're happy to walk you through your site's features and answer any questions you have about how things work.

You can cancel anytime with no penalties. Your site remains active until the end of your billing period. We'll provide you with an export file containing all your website content and assets so you can transfer it to another host. We don't believe in locking clients in.